These terms and conditions outline the rules and regulations for the use of the SuperFour website. By accessing this website, we assume you accept these terms and conditions. Do not continue to use SuperFour if you do not agree to take all of the terms and conditions stated on this page.
The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and all Agreements: "Client," "You" and "Your" refers to you, the person log on this website and compliant to the Company's terms and conditions. "The Company," "Ourselves," "We," "Our," and "Us," refers to our Company. "Party," "Parties," or "Us," refers to both the Client and ourselves.
Cookies
We employ the use of cookies. By accessing SuperFour, you agreed to use cookies in agreement with the SuperFour's Privacy Policy.
Most interactive websites use cookies to let us retrieve the user's details for each visit. Cookies are used by our website to enable the functionality of certain areas to make it easier for people visiting our website. Some of our affiliate/advertising partners may also use cookies.
License
Unless otherwise stated, SuperFour and/or its licensors own the intellectual property rights for all material on SuperFour. All intellectual property rights are reserved. You may access this from SuperFour for your own personal use subjected to restrictions set in these terms and conditions.
You must not:
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Republish material from SuperFour
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Sell, rent, or sub-license material from SuperFour
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Reproduce, duplicate or copy material from SuperFour
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Redistribute content from SuperFour
This Agreement shall begin on the date hereof.
Parts of this website offer an opportunity for users to post and exchange opinions and information in certain areas of the website. SuperFour does not filter, edit, publish, or review Comments prior to their presence on the website. Comments do not reflect the views and opinions of SuperFour,its agents and/or affiliates. Comments reflect the views and opinions of the person who posts their views and opinions. To the extent permitted by applicable laws, SuperFour shall not be liable for the Comments or for any liability, damages, or expenses caused and/or suffered as a result of any use of and/or posting of and/or appearance of the Comments on this website.
SuperFour reserves the right to monitor all Comments and to remove any Comments which can be considered inappropriate, offensive, or causes breach of these Terms and Conditions.
You warrant and represent that:
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You are entitled to post the Comments on our website and have all necessary licenses and consents to do so;
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The Comments do not invade any intellectual property right, including without limitation copyright, patent, or trademark of any third party;
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The Comments do not contain any defamatory, libelous, offensive, indecent, or otherwise unlawful material which is an invasion of privacy
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The Comments will not be used to solicit or promote business or custom or present commercial activities or unlawful activity.
You hereby grant SuperFour a non-exclusive license to use, reproduce, edit, and authorize others to use, reproduce, and edit any of your Comments in any and all forms, formats, or media.
Hyperlinking to our Content
The following organizations may link to our Website without prior written approval:
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Government agencies;
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Search engines;
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News organizations;
Online directory distributors may link to our Website in the same manner as they hyperlink to the Websites of other listed businesses; and
Systemwide Accredited Businesses except soliciting non-profit organizations, charity shopping malls, and charity fundraising groups which may not hyperlink to our Web site.
These organizations may link to our home page, to publications or to other Website information so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products and/or services; and (c) fits within the context of the linking party's site.
We may consider and approve other link requests from the following types of organizations:
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commonly-known consumer and/or business information sources;
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dot.com community sites;
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associations or other groups representing charities;
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online directory distributors;
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internet portals;
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accounting, law, and consulting firms; and
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educational institutions and trade associations.
We will approve link requests from these organizations if we decide that: (a) the link would not make us look unfavorably to ourselves or to our accredited businesses; (b) the organization does not have any negative records with us; (c) the benefit to us from the visibility of the hyperlink compensates the absence of SuperFour; and (d) the link is in the context of general resource information.
These organizations may link to our home page so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products or services; and (c) fits within the context of the linking party's site.
If you are one of the organizations listed in paragraph 2 above and are interested in linking to our website, you must inform us by sending an e-mail to SuperFour. Please include your name, your organization name, contact information as well as the URL of your site, a list of any URLs from which you intend to link to our Website, and a list of the URLs on our site to which you would like to link. Wait 2-3 weeks for a response.
Approved organizations may hyperlink to our Website as follows:
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By use of our corporate name; or
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By use of the uniform resource locator being linked to; or
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By use of any other description of our Website being linked to that makes sense within the context and format of content on the linking party's site.
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No use of SuperFour's logo or other artwork will be allowed for linking absent a trademark license agreement.
iFrames
Without prior approval and written permission, you may not create frames around our Webpages that alter in any way the visual presentation or appearance of our Website.
Content Liability
We shall not be hold responsible for any content that appears on your Website. You agree to protect and defend us against all claims that are rising on your Website. No link(s) should appear on any Website that may be interpreted as libelous, obscene, or criminal, or which infringes, otherwise violates, or advocates the infringement or other violation of, any third party rights.
Reservation of Rights
We reserve the right to request that you remove all links or any particular link to our Website. You approve to immediately remove all links to our Website upon request. We also reserve the right to amen these terms and conditions and it's linking policy at any time. By continuously linking to our Website, you agree to be bound to and follow these linking terms and conditions.
Removal of links from our website
If you find any link on our Website that is offensive for any reason, you are free to contact and inform us at any moment. We will consider requests to remove links, but we are not obligated to or so or to respond to you directly.
We do not ensure that the information on this website is correct, we do not warrant its completeness or accuracy; nor do we promise to ensure that the website remains available or that the material on the website is kept up to date.
Disclaimer
To the maximum extent permitted by applicable law, we exclude all representations, warranties, and conditions relating to our website and the use of this website. Nothing in this disclaimer will:
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limit or exclude our or your liability for death or personal injury;
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limit or exclude our or your liability for fraud or fraudulent misrepresentation;
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limit any of our or your liabilities in any way that is not permitted under applicable law; or
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exclude any of our or your liabilities that may not be excluded under applicable law.
The limitations and prohibitions of liability set in this Section and elsewhere in this disclaimer: (a) are subject to the preceding paragraph; and (b) govern all liabilities arising under the disclaimer, including liabilities arising in contract, in tort, and for breach of statutory duty.
As long as the website and the information and services on the website are provided free of charge, we will not be liable for any loss or damage of any nature.
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We offer 7 days hassle-free returns & exchange from the date of delivery and a further 5-7 days for the returned product(s) to reach us. We also offer reverse pick-up services. A reverse shipment fee of Rs 100 will be deducted at the time of refund per order, regardless of the number of items within that order. This means that if an order contains multiple items, only a single deduction of Rs 100 will be made for the entire order, not on each individual clothing item.
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Pick-up will be attempted twice. If the courier company is unable to pick up the shipment. You will have to send the shipment back to the company address. Reverse Pick Up is subject to the availability of the service in your area pin code.
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For COD orders, a store credit will be provided within 1-2 working days from the day of return pickup on your registered email address/contact number.
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Please return your product(s) in the same condition as it was shipped. If the products are returned in poor condition or have clearly been worn, a refund would not be provided.
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Kindly allow 7 days for the return to be processed and the amount to be shown in your bank account. PLEASE NOTE: REFUND / BANK TRANSFER ARE ONLY APPLICABLE FOR PREPAID ORDERS / ONLINE PAYMENTS MADE ON OUR WEBSITE.
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Payments made with COD option will receive store credit equivalent to the amount paid by you, which can be used anytime.
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Shipping Charges are Non-Refundable
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You can get in touch with us about any issues at our customer support portal by dropping a message on Instagram @superfour_in. You can also reach us on +91 6363 358 177. All queries will be solved between Monday-Sunday, 10 am- 8 pm. All pending queries will be solved on priority the next day.
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Please note that we do not solve customer queries on WhatsApp.
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Cancellations will only be possible till the order has not been dispatched from our warehouse.
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To maintain strict hygiene standards of our products, we do not accept returns on certain product categories, including but not limited to accessories, masks, boxers, briefs, trunks and perfumes. SUPERFOUR may, at its discretion and without prior notice, change the products or categories to which this policy would apply.
REFUNDS FOR FREE PRODUCT DEALS
Any items purchased during a BOGO Sale (Buy 1 Get 1 Free) or any such promotions wherein free products are included, such orders will not be eligible for any returns.
SELF-SHIPPING OF ORDERS FOR RETURNS:
In case your pincode is non-serviceable for a reverse pick up, you’ll have courier the product(s) to the following address:
SUPERFOUR Head Office
NO.78, 4th cross, Mysore Road, KB Nagar, Bengaluru, Karnataka 560018
Please ensure the items are packed securely to prevent any loss or damage during transit and the ORDER ID and registered mobile number is mentioned on the packaging. All items must be in unused condition with all original tags attached and packaging intact. Within 48 hours of receiving the product(s), the complete amount + INR 100 (in lieu of courier charges) will be refunded to your bank account in case of prepaid and in the form of store credit (gift card) in case of COD.
PLEASE NOTE: We request that you do not use The Professional Couriers for self return as they are not reliable and the package will not be accepted at the warehouse. Please make sure your courier costs do not exceed the amount stipulated above. We recommend using ‘Speed Post’ as your courier service. Speed Post is a Government of India owned entity and has the most widely distributed postal network in India.
TERMS AND CONDITIONS
Bank account details provided by the customer would be final and any error in the details provided by the customer would not be the responsibility of the brand.
If you have received an SMS or EMAIL of order delivered status and if it's not received by you, please contact us within 24 hours.
Instagram: @superfour_in
phone no.: +91 6363 358 177
The customer will be under an obligation to take utmost care of the product(s) whilst the products are in their possession. This includes all of the product(s) instructions, documents and wrappings while returning the product(s) in the same condition as received.
In circumstances where the customer feels that the product does not conform to the standards at the time of delivery, they shall promptly contact us via Instagram: @superfour_in, phone no.: +91 6363 358 177 with details of the product and its damage within 1 day of receiving the products; whereon, the customer will receive instructions from us.
Upon return of the product, we will fully examine it and notify the customer of their right to a refund (if any) via e-mail within a reasonable period of time. We aim to process the refund as soon as possible and, in any case, within 30 working days from the day, we confirmed to the customer via e-mail that they are entitled to a refund.